Support & Learning

Why can't I continue downloading a template in Filmora mobile?

Please try the following steps:

1. Check that your device has a stable Wi-Fi or mobile data connection, then retry the template download.
2. Make sure your device has sufficient free storage space.
3. Close and reopen Filmora, then try downloading the template again.
4. Update Filmora to the latest version available in your device's app store.

If the download still fails, submit feedback in the app through Mine > Feedback and include the template name, a description of what happens, and screenshots or a screen recording if available.

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