We are sorry for the inconvenience. If you are unable to generate an AI story, please follow these steps:
1. Check AI Credits: Ensure you have enough AI credits as shown above the 'Generate' button.
2. Network Connection: Switch between Wi-Fi and mobile data to ensure a stable connection.
3. App Update: Ensure you are using the latest version of Filmora mobile.
4. Content Length: Try shortening your prompt or script to see if it resolves the issue.
5. Check sensitive content: Make sure your prompt, script, or uploaded images do not contain sensitive, unsafe, copyrighted, or otherwise restricted content.
If the problem persists, please send us a screenshot of the error message and your log files via 'Feedback' in the app so our technical team can investigate further.
Why can't I generate a video using the AI Story to Video feature?
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