If no payment option is displayed when you try to subscribe, please try the following steps:
1. Open the Filmora app and go to the 'Mine' page (bottom right corner).
2. Look for the 'Upgrade' or 'Pro' button — this is the main entry point for purchasing a subscription.
3. If you still cannot find it, try restarting the app or checking your internet connection.
4. Make sure your app is updated to the latest version from the Google Play Store or Apple App Store.
If the purchase option remains unavailable, it may be due to one of the following reasons:
· Your device or region may not support in-app purchases.
· Your Google Play or Apple ID account settings may have purchase restrictions.
· You may already have an active subscription — check your subscription status in your store account settings.
If you believe this is an error, please submit feedback in the app through Mine > Feedback and attach a screenshot of the page where the subscription option is missing. Our support team will review your case and assist you.
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