Support & Learning

Why can't I upload my project to Wondershare Drive?

If you cannot see the Upload option and the project menu only shows Delete, please try the following:

1. On the project page, locate the project you want to sync.
2. Tap the three dots next to that project and check whether the Upload option appears there.
3. If Upload is still missing, make sure your network connection is stable, then reopen the app and try again.
4. After the project is uploaded to Filmora Cloud, sign in to the same Wondershare account on your other device to access and sync the project.

Kindly note that project files are stored locally on your device. Please do not uninstall the app before the project is uploaded, as local files cannot be recovered after uninstallation.

If the Upload option still does not appear after these steps, please contact us through Filmora by going to `Mine > Feedback`, and send us a screenshot of the project menu so we can check further.

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