If you have subscribed to Filmora but are still prompted to purchase Premium when exporting in 4K, please note that 4K export is a Premium feature. However, Pro users currently have limited-time free access to this feature as part of a Premium Trial.
If you are unable to use it, please try updating Filmora to the latest version from the Google Play Store or Apple App Store, then restart the app and try exporting again.
If the issue persists, please submit feedback in the app through Mine > Feedback and attach a screenshot of your subscription status and the upgrade prompt, so our team can investigate.
Why can't I use the 4K export feature with my Pro subscription?
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