Support & Learning

Why does my project not sync between my phone and computer?

Signing in with the same Filmora account does not automatically sync projects that are saved locally on your PC or phone. To open a project on another device:

1. On the original device, go to 'Drafts' and upload the project to the cloud (Wondershare Drive).
2. On the other device, sign in with the same Filmora account.
3. Open the cloud project from 'Drafts' (switch to the cloud tab), or go to the 'Mine' page and tap 'Wondershare Drive'.
4. Make sure both devices are running the latest version of Filmora, and that the project and media files meet the supported format requirements. Exporting the video to MP4 creates a finished video file — it does not transfer the editable project timeline, layers, or settings.

If the project is not visible after uploading to the cloud, please check your account, network connection, available cloud storage, and project compatibility.

If the problem persists, submit feedback in the app through Mine > Feedback. Attach relevant screenshots and log files to help our technical team investigate.

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