If you encounter a "System Error" while using the AI Image to Video feature, please check the following:
1. Model Restrictions: If you are using the Sora 2 model, please note that it currently does not support generating videos from images containing human faces. Please try switching to a different AI model.
2. Content Compliance: Please ensure your uploaded image and prompt do not contain any sensitive, inappropriate, or policy-violating content, as this may trigger the system's safety filter and result in an error.
3. Network Connection: Switch between Wi-Fi and mobile data, and ensure any VPN or proxy services are disabled. |
4. App Version: Ensure you have updated Filmora to the latest version.
If the problem persists, please submit feedback in the app through Mine > Feedback. Please attach relevant screenshots or screen recordings, along with log files, to help our technical team troubleshoot more efficiently.
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