Support & Learning

Why is my 9:16 video exporting as 16:9 even with correct settings?

If your 9:16 video is incorrectly exporting as 16:9, please follow these steps:

1. Open your project and tap the 'Format' icon in the bottom toolbar.
2. Ensure '9:16' is selected as the project aspect ratio, not just the individual clip scale.
3. Check the export preview screen to confirm the frame matches your desired ratio.

If the problem persists, please submit feedback in the app through Mine > Feedback. If available, please attach screenshots, issue-related videos, and log files to help our technical team troubleshoot more efficiently.

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