If your 9:16 video is incorrectly exporting as 16:9, please follow these steps:
1. Open your project and tap the 'Format' icon in the bottom toolbar.
2. Ensure '9:16' is selected as the project aspect ratio, not just the individual clip scale.
3. Check the export preview screen to confirm the frame matches your desired ratio.
If the problem persists, please submit feedback in the app through Mine > Feedback. If available, please attach screenshots, issue-related videos, and log files to help our technical team troubleshoot more efficiently.
Menu
Why is my 9:16 video exporting as 16:9 even with correct settings?
Need More Help?
Explore additional support options if you can’t find
what you’re looking for.
Account Center
Sign in with Wondershare ID to get invoice, redeem
serial number, cancel subscription, etc.
Contact us
Can’t find the answers you’re looking for? We’re
here to help.
Was This Helpful?
Thanks for your feedback.
Can you tell us what didn't work for you?
Email address is optional. Leave it blank if you do not need follow-up.
Feedback sent!