Support & Learning

How to change my PIN?

You can change your PIN through parents’ devices or on our website.      

  • On Parents’ Devices  

1. Log in FamiSafe and go to Account.

2. Tap PIN Change.

3. A pop-up window about PIN reset email will occur, please follow the instructions there to change your PIN.

      

  • On Website

1. Log in FamiSafe on the Website.

2. Click the Arrow icon on the upper right corner.

3. Click PIN Change.

4. A pop-up window about PIN reset email will occur, please follow the instructions there to change your PIN.

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