Support & Learning
To view all product offerings, software details, and pricing, visit overview.
Location and Geofences
- Can I check the current location of my kid's device and the places the device has been taken to?
- How to do if I didn't receive notification when my kid left the Geo-fence?
- How to do if real-time location does not show the correct location information or update new location data?
- Will I be notified when my kid goes to school? / How does Geofences works and how to set it?
- Can FamiSafe track lost phone?
- Why the location history on the kid's device has not been updated?
- What can you do with FamiSafe's Live Location on Android devices？
- How to use FamiSafe's Location History feature on Android devices？
- How to use FamiSafe's Screen Time feature on iOS devices?
- What can I do with Geofences?
- Is it possible to set an alarm when leaving a geofence?
- The location on the iOS device has not been updated on the parent's Famisafe.
- There was no notification when the child left the geofence.
- How to solve the problem that Location does not update?
More ways to get help
Account Center
Sign in with Wondershare ID to get invoice, redeem serial number, cancel subscription, etc.
Contact us
Can’t find the answers you’re looking for? We’re here to help.