Support & Learning
To view all product offerings, software details, and pricing, visit overview.
Others
- How to do if I do not receive new updates from my kid's device for more than 12 hours?
- How to ensure FamiSafe is working at full capacity?
- How to set up Explicit Content Detection for Android?
- What does FamiSafe Connect do?
- When would I need to use FamiSafe Connect?
- How to add a kid's device?
- Does FamiSafe support monitoring multiple accounts under one Windows computer?
- What should I do if FamiSafe prompts check the status of Fammy (FamiSafe Kids)?
- How to delete the history notifications in FamiSafe?
- Can the records of activity report or browser history be deleted?
- Why is the usage time displayed in the child activity report inconsistent with the screen time displayed on the iPhone?
- Why is the screen time still counting down even if the kid didn't use the iOS device?
- Can FamiSafe still record the browser history if the child deletes the browser history after using the browser?
- Why doesn't One way audio work?
- What to do if VPN affects some functions of children's iOS devices？
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