Support & Learning

I can't find the 'call kids' feature.

It's available for Kid's device is an iOS The Call Kids feature is iOS-exclusive and requires both parent and child devices to be iOS. To use it, grant FamiSafe microphone access first.

How-to-Use:

Step 1: Enter the "Call & Messages" Feature

You can access the "Call & Messages" feature from the "Features" dashboard and "Phone Activity" of the sidebar on the right, where all the functions are listed.
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Step 2: Enable "Call & Messages" Feature

Follow the instructions on the app to enable the "Call & Messages" Feature.
 
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Step 3: Connect to Your Kid's Device

Connect your kid's device and see their calls and messages.

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Step 4: Perform the First Backup

Perform the first backup according to the guidance provided within the app's product interface.

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Step 5: Experience "Call & Messages" Feature

After the first backup is successful, the function will be automatically and default enabled. Users can view the contacts and communication details that have been communicated with the child on the function page.

Note: Two dimensions of data records can be displayed: 1. Calls and Texts; 2. Texts (which are relatively faster to update the records).
 
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