1.Download the latest version of FamiSafe Connect and try it again
(https://famisafeapp.wondershare.com/main/pages/home/download)
2.If it is still the same, collect the FamiSafe Connect log file and submit the ticket for support.
Windows: C:\ProgramData\Wondershare\FamiSafe Connect
Mac: ~/.config/Wondershare/FamiSafeConnect
Was This Helpful?
Thanks for your feedback.
Can you tell us what didn't work for you?
Feedback sent!