Support & Learning

The location on the iOS device has not been updated on the parent's Famisafe.

1.Check if GPS/location permissions are enabled on your child’s device.

2.Verify that your child’s device has a stable internet connection.

3.Make sure the Fammy app is working properly and hasn’t been uninstalled or blocked.

4.Check if the child’s device has been inactive for an extended period.

You can confirm this by opening the Fammy app and checking if the data refreshes on the parent’s FamiSafe dashboard.

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