Please check whether other MDM certificates are installed on the child's device. If so, please uninstall the old MDM first and then reinstall FamiSafe's MDM certificate.
Support & Learning
To view all product offerings, software details, and pricing, visit overview.
Why can't my child's device install the MDM profile and displays "Profile Installation Failed"?
More ways to get help
Account Center
Sign in with Wondershare ID to get invoice, redeem serial number, cancel subscription, etc.
Contact us
Can’t find the answers you’re looking for? We’re here to help.
Was This Helpful?
Thanks for your feedback.
Can you tell us what didn't work for you?
Feedback sent！