Support & Learning

Why is the FamiSafe app not blocked/unblocked?

Please disable and re-enable the blocking rule 2-3 times to see if it successfully unblocks and blocks the app.

If it doesn't work, you can uninstall and reinstall Fammy on the child's device.

If there's no screen time limit set, try turning off the screen viewer feature.

If the above methods do not resolve the issue, please inform us of the rules you set. If the rules are ineffective, please try resetting them. If the problem persists and your account is linked to multiple children's devices, please provide us with the nickname and model of the problematic device, and attach a screen recording demonstrating the issue.

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