Support & Learning

Why is the usage time displayed in the child activity report inconsistent with the screen time displayed on the iPhone?

Apple uses a different screen time calculation method than FamiSafe, and currently, we do not have access to Apple's official method.

FamiSafe calculates the duration based on the user's set restrictions. Once the child's device is turned on, the timer starts counting. The child can pause it, or we will automatically pause it when the screen is locked, until the set time limit is reached.

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