Wondershare iTransfer Support
Frequently Asked Questions
- What are the limitations of the trial version?
- Do I need to install iTunes on the computer?
- Need I install iTunes?
- What’s the difference between the Smart and Manual mode?
- Why my playlists cannot be copied to iTunes?
- How do I prevent automatic synchronization of my iPod/iPhone/iPad when I open iTunes?
- Why can't the software be opened?
- In your program, my recognized iPod files are less than the original. Why and how can I find the others?
- How to copy all the files from one iPod/iPhone/iPad to another?
- How to keep output folder organized after transferring to computer?
- How to select and transfer all of my iPod/iPhone files simultaneously?
- Why can't I find my photos on my iPod/iPhone/iPad?
- Which photo formats does this program support?
- How to remove or delete some files at one time?
- Why does the software close automatically after connecting the device to the computer?
- Why do the files of Podcasts,TV Shows and Books cannot show in the corresponding category in the program?
- Why does the file fail to play on iPod/iPhone/iPad?
- How to delete photos?
- How to rename a photo album?
- Why can't I find files from Podcast and iTunes U backed up from device?
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