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How can I know if my order is processed successfully or not?
Last Revised: 2013-03-06 15:36:27 Generally speaking, once the order is processed successfully, you will receive a confirmation e-mail from the payment platform: SWREG, RegNow or PayPal. After this e-mail, you will receive a registration e-mail from us within an hour, please check both inbox and the spam folder to see if the auto-generated email is marked as spam.
You can go to the following links to confirm whether your order is successful or not:
SWREG: https://www.cardquery.com/app/support/customer/order/search/not_received_keycode
RegNow: http://www.regnow.com/app/cs/lookup
If your order is successful, but you have not received the registration e-mail after 12 hours, you can try to retreive the registration code information from our support center. If it still failed, please contact our support team.
Note: To get prompt and specific support, please provide the Order Number and the email you used to place your order or attach the confirmation e-mail from payment platform in your first e-mail. This will help us locate your order soon.
You can go to the following links to confirm whether your order is successful or not:
SWREG: https://www.cardquery.com/app/support/customer/order/search/not_received_keycode
RegNow: http://www.regnow.com/app/cs/lookup
If your order is successful, but you have not received the registration e-mail after 12 hours, you can try to retreive the registration code information from our support center. If it still failed, please contact our support team.
Note: To get prompt and specific support, please provide the Order Number and the email you used to place your order or attach the confirmation e-mail from payment platform in your first e-mail. This will help us locate your order soon.
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