How to retrieve the registration code?
Last Revised: 2013-05-14 19:23:47 If you didn't receive the registration code promptly;
If you couldn't register the software successfully;
If your lost your registration code due to the computer re-installation,etc.
You can retrieve the registration code via our online registration code retrieval system by submitting your Licensed e-mail or Order number.
If you cannot get back your code via our system, please contact us for help.
Note: To get prompt and specific support, please provide the Order Number and the email you use to place your order or attach the confirmation e-mail from payment platform in your first e-mail. This will help us locate your order soon.
If you couldn't register the software successfully;
If your lost your registration code due to the computer re-installation,etc.
You can retrieve the registration code via our online registration code retrieval system by submitting your Licensed e-mail or Order number.
If you cannot get back your code via our system, please contact us for help.
Note: To get prompt and specific support, please provide the Order Number and the email you use to place your order or attach the confirmation e-mail from payment platform in your first e-mail. This will help us locate your order soon.
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Related FAQs
- What shall I do if the registration code is invalid?
- I have paid for the program, but why is it still showing as unregistered?
- How to upgrade my program and get a new registration code for the free upgrade?


