Purchase and Account
- What is the relationship between Filmora.TV and Wondershare Filmora, and are AI credits shared?
- Can I upgrade my subscription after using up the included AI credits?
- How are AI credits distributed and refreshed?
- Where can I view account, membership benefits, and Cloud Space information?
- What is the Cloud Space limit, and how can I expand it?
AI Usage Rights and Compliance
AI Generation Operations
- Why is generation very slow, and how can I troubleshoot it?
- What should I do if the generated result is not what I expected?
- What should I do if generation fails and Cloud Space is full?
- Can I batch-generate multiple storyboard images or multiple video results to choose from?
- How can I improve consistency across people, products, or brand elements in multi-shot content?
- What is @ asset reference for?
- Do connections between nodes affect later generation?
- What can I do when details like product logos or packaging keep drifting?
- If I only have a single character or product image, can I expand it into more reference angles?
- Can I perform local image editing, erasing, cutout, or expansion in the product?
Import and Export
- Why am I unable to import a file, or why did the import fail?
- Will zooming the canvas affect the final export size or quality?
- Can I batch-download a template group or grouped content to my computer?
- Which file formats, resolutions, frame rates, and bitrates are supported for export?
- Can I share directly to social media or export to the Wondershare Filmora Cloud Space?
- What types of local assets can Filmora.TV import?
- After uploading local assets, can they be used as references for later AI generation?
- Does Filmora.TV support batch uploads or folder uploads?
- Will replacing an imported image affect the node position or connections?
- Where can I add reference materials for video generation?
Editing and Timeline
- What should I do if the generated video is not clear enough?
- Can I extract frames from a video and continue editing them as images or use them as video references?
- Can audio in a video be processed separately?
- Can an existing video be parsed into storyboards, prompts, and shot information?
- If a clip looks wrong in the timeline, how can I go back to the source node?
- What basic editing adjustments does the timeline support?
Library, Templates, and Community Assets
- Can community works be used commercially, remixed, or used in client projects?
- Can I save my node structure as a template and publish it to the community?
- Can I ungroup a template group and edit it separately?
- What assets can the Asset Library store, and how can I make them easier to reuse later?
- Can the Asset Library show my Cloud Space usage?
- What is the difference between public templates and personal templates?