Filmora
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/ Wondershare FAQs - Filmora
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Filmora Mobile
- Can stickers/filters/special effects/transitions/text in Filmora mobile be used commercially?
- How to use AI Denoise in Filmora mobile?
- How to use Smart Cutout in Filmroa mobile?
- How to use Image to Video in Filmora mobile?
- How to use Text to Video in Filmora mobile?
- How to use AI Music in Filmora mobile?
- How to use AI Show in Filmora mobile?
- How to use AI Remover in Filmora mobile?
- How to use Text-to-Speech (TTS) in Filmora mobile?
- How to use Speech-to-Text (STT) in Filmora mobile?
- How to Edit Thumbnail on Android and iPhone?
- How to use Green Screen (Chroma Key) for Android and iPhone?
- How to Add Freeze for Android and iPhone?
- How to Add Mosaic?
- How to Add Mask?
- How to Adjust the Color of Clips?
- How to Adjust the Opacity of Clips?
- How to Adjust the Volume of Clips on Android and iPhone?
- How to Adjust the Sequence of Clips?
- Why can't I import files from the external hard drive?
- Why does it take so long to load resources?
- Why do I get the error Too Many Users when using AI functions?
- How to add track progress in Filmora mobile?
- How to customize watermark in Filmora mobile?
- How to use motion tracking in Filmora mobile?
- How to edit PIP in Filmora mobile?
- How to add PIP in Filmora mobile?
- How to add keyframe in Filmora mobile?
- How to add transitions in Filmora mobile?
- How to add effects in Filmora mobile?
- How to Edit the Music in Filmora mobile?
- How to Speed up Video?
- Can videos generated by AI Text to Video in Filmora mobile be used commercially?
- How to Reverse Video?
- How to Rotate Video?
- How to Replace a Video in Filmora?
- How to Crop Video?
- Split Video on Android and iPhone?
- How to Duplicate Video?
- How to Trim Video in Mobile Device?
- How to Record a Voiceover for Android and iPhone?
- How to Use Camera in Filmora for Mobile?
- How to Open a Project That Was Uploaded to the Cloud?
- How to Manage Your Projects?
- How to get Archived Project?
- Why does it take so long to upload a project to Filmora cloud?
- Why did the project fail to be uploaded to Filmora Cloud?
- Why did AI tasks fail to be generated?
- Why AI tasks are processed slowly or stuck?
- How to fix Network Error pop-up?
- How to fix Preview Lag issue?
- How to fix Filmora Freeze issue?
- How to fix Filmora Crash issue?
- How to add stickers in Filmora mobile?
- How to add text in Filmora mobile?
- Can music in Filmora be used commercially?
- Can resources from Giphy and Pixabay in Filmora be used commercially?
- Can videos generated by AI image to video be used commercially?
- Can TTS-generated content be used commercially?
- Why is AI captions recognition inaccurate?
- Why are some AI-generated results of lower quality?
- Can AI cloned voice be used commercially?
- Can AI sound effects be used commercially?
- How long does AI Image to Video support to generate videos?
- How to add sound effects?
- Why does the quality of my 4k video turn poor after importing?
- How to import my own music in Filmora mobile?
- Why there is a pop-up 'Project file has expired' when opening a draft project?
- How to add music?
- Why there is a black screen at the end of the exported video?
- Why are there black edges in the exported video?
- Why there is no sound in the exported video?
- How can I check whether the music in Filmora mobile is commercially available?
- Why does it say 'can't import too many videos at once'?
- Why does it say Unsupported format when importing a video?
- How to use AI voice cloning?
- Why can't I use the AI functions anymore after using them a few times?
- What languages does AI Captions support?
- Can AI Music be used commercially?
- How to use AI remove background in Filmora?
- How to use templates?
- How to add Opening&Ending?
- Why can't I add music from iTunes with the error “this is a rip-off”?
- Why did I fail to download iTunes music in Filmora iOS?
- How to collect log files of Filmora mobile?
- How to change Filmora Mobile app language?
- How to modify the duration of clips in batches?
- How to modify the text size?
- How to add my own Logo to the video?
- How to switch tracks?
- How to make text-tracking?
- How to stretch audio?
- How to extract audio?
- How to save project manually?
- How to Import Media Files?
- How to Create a New Project for Android and iPhone?
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