A confirmation email including license information will be sent to you after payment. If you have not received the email, it probably has gone to your spam folder. Please firstly check your junk mail to see whether there is one.
If no confirmation email in the junk mail either, it is possible that the wrong email has been input when placing the order. Please Contact Support Team for assistance with the information prepared:
- A Screenshot of the payment
- Payment date and transaction ID
- The first 6 digits and the last 4 digits of your credit card number
- Full name of the card holder
Was This Helpful?
Thanks for your feedback.
Can you tell us what didn't work for you?
Feedback sent！