Support & Learning
To view all product offerings, software details, and pricing, visit overview.
Purchase and Payment
- Can I get business discounts for volume purchase?
- Do you charge indirect Tax in my order?
- Do you charge VAT on my order?
- Where can I find my order information?
- I purchased a single-user license, can I use the program on another computer?
- What should I do if I need to purchase a team or business plan?
- Do you offer discounts?
- My Coupon Code doesn't work.
- Why does the price increase after I add the product to my cart?
- What's the refund policy?
- What is Download Insurance in the shopping cart?
- What is Wondershare License policy?
- Why did I not receive confirmation E-mail?
- What Should I Do If My Promotion Code Doesn’t Work?
- Which payment methods does Wondershare accept?
- Do you accept payment method Klarna?
- How can I get a student discount?
- How to resume a paused subscription?
- What does it mean to pause the subscription renewal?
- What is the difference between minor updates and major upgrades?
- How to change the payment methods for the renewal order if you placed the order on App Store?
- How to change the payment methods for the renewal order if you placed the order on the Google Play Store?
- Why is the amount displayed during UPI payment higher than the amount shown on the shopping cart page?
- How to get the user man uals?
- What should I do if I purchase a wrong product?
- What can I do if I have an unknown charge?
- Can I try the software for free?
- What should I do if I haven’t received my refund?
- How do I enable the AI Credits Auto-Deduction Service?
- What is the AI Credits Auto-Deduction Service?
- What is the trigger threshold?
- What are the Auto-Deduction amount and threshold?
- How do I turn off the AI Credits Auto-Deduction Service?
- Are there limits on the frequency and amount for Auto-Deduction Service?
- How to cancel the renewal subscription?
- How to Obtain or Modify an Invoice?
- How to request the refund from the account center?
- How do I update the payment method for my renewal order made on the Wondershare official website?
- Is it possible to switch my license between Windows and Mac?
- How to Get Your License Information After Purchase
More ways to get help
Account Center
Sign in with Wondershare ID to get invoice, redeem serial number, cancel subscription, etc.
Contact us
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