Support & Learning

To view all product offerings, software details, and pricing, visit overview.

After installing the software in an offline environment, templates and symbols are missing. How can they be imported?

If you need to use the software offline, you can download the offline resource package and import it.
1. Please make sure the software is updated to version 15.1.8.
2. Go to [Home - Personal Center] and use [Import Offline Resources] to import template and symbol files separately.
Click here to download Offline template package

Click here to download Offline symbol package

Was This Helpful?

Thanks for your feedback.

Can you tell us what didn't work for you?

Submit

{{item.likes}} Cancel Reply Reply

{{item1.type == 2 ? authName : item1.name ? item1.name : userName}}

@{{item1.reply_to_type == 2 ? authName : item1.reply_to_name ? item1.reply_to_name : userName}} {{item1.message}}

{{item.likes}} Cancel Reply Reply

More ways to get help

Account Center

Contact us

Can’t find the answers you’re looking for? We’re here to help.

Get Support