Welcome to Support Center

Back

Do you charge VAT on my purchase?

Last Revised: 2017-03-16 10:53:51
Starting January 1, 2017, European Union tax law changes apply for non-resident sellers of electronic services or digitally downloadable products/services. In order to be compliant with these legal requirements, Wondershare will start to collect a Value Added Tax (VAT) for all sales to shoppers in European Union. We collect the VAT rate of each individual country then remit the collected tax to the proper tax authority.

Please note that, Wondershare now has a legal VAT ID registered in United Kingdom. Going forward, any transaction in European Union (EU) will now be treated as business-to-business(B2B) and must be charged VAT regardless of exemption status. Unfortunately, we are unable to refund VAT from an order that has already been processed. You will need to obtain an United Kingdom VAT refund through your tax authority. 

Related FAQ
How to change license email if there is typo when I place the order.
If I buy the wrong product by mistake, can I exchange it?
Do you charge VAT on my purchase?
Top