Order Support
Order Information
- How can I know if my order is processed successfully or not?
- Generally speaking, once the order is processed successfully, you will receive a confirmation e-mail from the payment pl...Learn More>>
- What is your Upgrade Policy?
- I have purchased the download version, how can I get a CD as a backup?
Registration
- What shall I do if the registration code is invalid?
- There are following possibilities to cause the failure: 1. The registration code doesn't match the version The regis...Learn More>>
- I lost my registration code or I didn't receive it after purchase, what should I do?
- How to upgrade my program and get a new registration code for the free upgrade?
Help Me Choose
Which product is suitable for you? There are comparison chart to show you the detailed difference.
- Wondershare Windows Video Converter Family Comparison
- Products Comparison: DVD Ripper, Video Converter Platinum, Video Converter Pro and Video Converter Ultimate.
- Compare between two versions of Flash Gallery Factory
- Compare the standard and deluxe version, learn about the difference between two web photo album software.
- Wondershare Mac Video Converter Family Comparison
- Products Comparison: DVD Ripper for Mac, Video Converter for Mac, Video Converter Pro for Mac and Video Converter Ultimate for Mac
- Utility Suite Comparison - PowerSuite Golden, WinSuite and LiveBoot
- Shows the differences among Wondershare PowerSuite Golden 2012, WinSuite 2012, and LiveBoot 2012 to let you choose the best utility suite according to your needs.
- Wondershare Mac TransPod Family Comparison
- Products Comparison: Free Transpod for Mac, Transpod for Mac
- Comparison of Wondershare PPT2Flash Standard and Professional
- Compare Wondershare PPT2Flash Software between Standard and Professional versions. Choose the right one.
Contact Sales Team
Ask a question about products or pricing.
- Online Form
- Ask a question via Online Form,and our support team will answer you within 48 hours.

- Live Chat
- Chat with Online Sales for more information before you purchase!
Or you can write e-mail to: support#wondershare.com ( Replace # with @ )