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How-tos & Troubleshooting
Find the answers to the frequently asked questions about user guide, and technical issues.All Items
- How to continue the recording after pausing the song or the recording?
- The program doesn't support recording the file again after you click the "Pause" button of the Local or O...
- How does the program search the music tag of the file?
- Streaming Audio Recorder uses Gracenote MusicID® Technology to search the ID3 of the music files. MusicID's adva...
- How to acquire the music tag of the music files saved in local path?
- Click Library on the program, right click "Library" under "Ringtone", and choose Add File to Library...
- How does the program acquire album cover and lyrics?
- If the music tag of the file is acquired, the program will use the album name ...
- How to preset a recording?
- To preset a recording, or set task scheduler, please go to the Recording tab of the program...
- How to fix if if the computer loses sound?
- The computer will lose sound if the program is closed all of sudden, or the program...
- How to remove ads or short incomplete audio files?
- To remove ads or short incomplete audio files, here are two ways. 1. Click Remove Ads button...
- What can I do if the program doesn't record the song？
- Click the Record button first, and then play the song you want to record....
- Why aren’t the templates available?
- Please go to Settings > Output, do not select Customize Size, so that the templates will be activated.
- What's the difference between D5 and D9 DVDs?
- The main difference is that they have different capacities, D9's capacity is larger than D5's...
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