Welcome to Support Center


How to fix if the product reminds "No install virtual audio device".

Last Revised: 2018-08-27 18:19:00
This case is caused by the virtual audio device is not installed completely. Here are the steps to fix it.
1.Go to Control Panel > Hardware and Sound > Device Manage.

2.Go to Sound, video and game controllers. Find WsAudioDevice sound card. Right click it and select Uninstall.
3.On the pop up window, select Delete the drive software for this device.

4.Re-install the program via the following link.
Download URL: http://download.wondershare.com/cbs_down/streaming-audio-recorder_full383.exe
Related FAQ
What are the steps to repair the ChromeCast not casting or playing the media files?
What to do when the music tags can't be acquired?
What to do if the virtual audio recording driver failed to be installed?