Please check if your files are occupied by other programs. If so, please save your files to other directories, such as the desktop, D drive, E drive root, etc., and see if they can be saved normally, or you could try to create a new document and save it to other directories, such as the desktop, D drive, E drive root directory, etc. If not so, please contact us via the link below and send us a screenshot or screen capture of the problem you encountered. Our technicians will reply to you via email.
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