Support Center / Wondershare FAQs - Wondershare - General
Why didn't I get a timely response after contacting your customer service?

Wondershare support team office hour is from 9am to 6pm in the day, 6pm to 2am at night, Monday to Friday (GMT+8 ).

Below is where to send us emails for questions or issue encountered while using the software: http://support.wondershare.com/#/contact (****tips: If you don't get an order number to input, please select the Others category. Then you can click on the Skip button to continue without entering the order number****)

You’re welcome to call us via +1-60-4343-8521 (Mon - Fri 6pm to 11am PT) for immediate assistance.

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