Troubleshooting & help
- How to activate with registration code?
- How to activate with serial number/code?
- How to activate with Wondershare ID?
- How to redeem Wondershare ID?
- I already paid but why am I being asked to pay?
- How to activate UniConverter?
- How to activate UniConverter 12?
- How to activate UniConverter 11?
- UniConverter 13 license cannot activate version 12.
- How to download older version of UniConverter?
Download and Install
- How to download and install UniConverter?
- What if my Wondershare UniConverter fails to update?
- How do I know if I am eligible to upgrade to UniConverter 14?
- Why is there no upgrade plan though I had purchased UniConverter previously?
- Why should I upgrade to UniConverter 14?
- How to upgrade if the license I purchased is a multi-user or team license?
- Why did the program ask me to pay again after I update to UniConverter 14 though I have a perpetual license?
- How do I transfer converted or downloaded video to my device?
- How to use High Speed Conversion?
- How to convert a DRM protected file?
- How to convert an iMovie project file?
- How to delete the converted files in the Converting list?
- How to reduce the output file size of converted file?
- How to remove the black bars from my converted videos?
- How to set a custom video and audio format?
- How to speed up video conversion?
- How to verify your output file size before conversion?
Video compressor issues
- How many areas can be selected in Remove Watermark?
- How many output formats are supported in Remove watermark and Add watermark?
- How many watermarks can be added at most in Watermark Editor?
- How to find the transferred files on my iOS device?
- How to use the metadata feature?
- Why can't some files be imported into the Smart Trimmer?
- Why the file is not automatically trimmed as per required parameters setting?
- Will it come out that the generated subtitle are not in the language I want?
- Does the membership include the functions listed in Value-added Features?
- Where is the Audio Converter? How can I convert audio?
- How do you change location of the output folder?
- How many modules can be added to Favorites?
- How to change the Theme of the Uniconverter?
- How to convert MP3 to MP4 and add cover to this video?
More ways to get help
Sign in with Wondershare ID to get invoice, redeem serial number, cancel subscription, etc.