Support & Learning
To view all product offerings, software details, and pricing, visit overview.
Troubleshooting & help
Download and Install
Device Connection
- How to connect my mobile device to MobileTrans?
- Tried multiple times but still can't connect successfully
- What should I do if the phone still can't be connected with MobileTrans although USB Debugging is enabled?
- How to fix Android not showing Allow USB debugging pop-up for Windows version?
- How to fix Android not showing Allow USB debugging pop-up for Mac version?
WhatsApp Transfer
- Does MobileTrans support transfer Line/Kik/Viber/WeChat Data?
- How to update WhatsApp/WhatsApp Business to the official version?
- What should I know when backing up or restoring Viber or LINE data?
- Is it normal to get stuck when transferring WhatsApp data?
- What to do if Mobiletrans fails to back up iPhone WhatsApp messages?
- What to do if MobileTrans(Mac) Fails to Detect Your iTunes Backups?
- Can MobileTrans-WhatsAppTransfer keep the data when transferring?
- Why do I need to activate my WhatsApp account when transferring?
- Why does it fail to restore WhatsApp to iPhone？
- What to do if WhatsApp is uninstalled on my Android device?
Phone Transfer
- Can MobileTrans Transfer App Data between Phones?
- What to do if MobileTrans Failed to Transfer Messages?
- What to do if MobileTrans fails to load the data from your phone?
- What to do when the popup still appears after I disable the Find my iPhone?
- Can Mobiletrans support transfer SMS from Windows Phone to another phone?
- How to export the original photos instead of thumbnails?
More ways to get help
Account Center
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