Support & Learning
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Technical issues
- Does Dr.Fone support to bypass FRP (Google account) lock?
- Does Dr.Fone-Screen Unlock support to bypass iCloud Activation lock?
- How do I fix it when Phone Manager fails to transfer my contacts/SMS/videos/music?
- How do I fix it when Phone Transfer fails to transfer my messages/contacts?
- How to recover data from broken Android devices?
- How to upgrade to official WhatsApp on Android?
- My phone does not start after using Dr.Fone-Data Recovery(Android).
- What to do if Dr.Fone-Data Recovery (Android) failed to root my device?
- What to do if Dr.Fone fails to fix my phone?
- How do I if Dr.Fone fails to repair iTunes?
- How do I if Dr.Fone fails to transfer WhatsApp messages from phone to phone?
- What to do if Dr.Fone fails to remove screen lock?
- How to fix if Dr.Fone failed to remove iPhone/iPad Passcode/Pattern Lock? (Windows)
- What to do if I can't find My Android phone model on the list?
- What to do if Phone Transfer fails to load the data on the target phone?
- How to do when the popup still appears after disabled the Find my iPhone?
- Why can't I recover the lost files using Data Recovery (Android/iOS)?
- Why does Dr.Fone take so long to scan my phone?
- Why my data was erased after unlocking iPhone?
- How to authorize Dr.Fone - Phone Backup to access iTunes backups on Mac?
- Why can’t I find the videos on iPhone though the transfer is finished?
- How to authorize Dr.Fone - Data Recovery to access iTunes backups on Mac?
- How to authorize Dr.Fone to access iTunes backups on Mac?
- How to turn off end-to-end encryption of WhatsApp ?
- What should I know when backing up or restoring Viber or LINE Chats ?
- Where can I find the firmware package downloaded by Dr.Fone - System Repair on Windows PC?
- What to do if Dr.Fone fails to repair iOS device on Windows?
- What to do if Dr.Fone fails to repair iOS device on Mac?
- What to do if Dr.Fone fails to remove Apple ID?
- What to do if Dr.Fone fails to remove activation locks?
- Which Android phone models support the Android System Repair function?
- How do I generate or restore a WhatsApp backup using Dr.Fone?
- Which devices support data recovery from damaged screens?
- How to Bypass and Remove MDM Lock from iPhone or iPad?
- What should I do if WhatsApp is stuck at "Initialising... Please wait a moment"?
- What should I do if Dr.Fone Stuck at Activate the app and restore backup 66%?
- What should I do if it prompts "Unable to back up messages" when backing up WhatsApp/WABusiness messages?
- How to solve the issue when WhatsApp/WB backup restore prompt: Unable to import?
- What should I do if whatsApp does not have the option to allow storage permissions?
- What should I do if Dr.Fone crashes while logging into the special version of WhatsApp on Android?
- How to change the backup file path for WhatsApp Transfer?
- What should I do if an error occurred while transferring WhatsApp: There seems to be a problem with your internet connection, please check and try again?
- How to solve the issue when Dr.Fone prompts no App data is detected on the device?
- What should I do if all the previously transferred WhatsApp chat history in Dr.Fone has disappeared?
- What should I do if Dr.Fone stuck at "Install Whatsapp on target device 31%"?
- What should I do if Dr.Fone stuck at restore data to target device 5% or 20%?
- What should I do if Dr.Fone is stuck on the 64-digit key scanning page?
- What should I do if Dr.Fone is stuck on "Turn off end-to-end encrypted backup"?
- What should I do if Dr.Fone restore failed at turn on end-to-end encrypted backup 90%?
- What should I do if Dr.Fone is stuck at Restore 0%?
- What should I do if Folders under the system directory do not support this operation when renaming the com.fwhatsapp folder?
- What should I do if Dr.Fone prompts "invalid backup package, please add a new one"?
- How to find Dr.Fone's default saving path of WhatsApp backup?
- Why was one credit deducted from my credits even though my transfer was unsuccessful?
- How to merge WhatsApp data from two different phones?
- How to transfer notes from iPhone to computer?
- How to Transfer Videos to iPhone's Photos App?
- Will the phone's data be kept after repair by dr.fone - system repair?
- How to manually install Apps on Android?
- How to turn off iOS devices' synchronization with iTunes?
- What should I do if Dr.Fone cannot detect iTunes backup?
- Why photos transferred to iPhone cannot be deleted or edited?
- Why iTunes cannot recognize iPhone?
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