Support & Learning
To view all product offerings, software details, and pricing, visit overview.
Troubleshooting & help
PDFelement 9
- Why should I upgrade to PDFelement 9?
- How to upgrade to PDFelement 9? Do I have to pay?
- Why did the program ask me to pay again after I update to PDFelement 9 though I have a perpetual license?
- Why is there no discount appearing on the upgrade page though I purchased PDFelement previously?
- How to upgrade if the license I purchased is an academic or team license?
- How can I downgrade to PDFelement 8 or other older versions?
Pre-Sales
Licenses
Download and Install
Product setting
Open and Save file
OCR
- Does PDFelement trial version support to save the OCRed file?
- How to do if I failed to download the OCR Plugin?
- How to get better OCR quality?
- How to make the scanned PDF or image PDF be editable with PDFelement？
- What languages does OCR support in PDFelement Pro?
- Why does the file size get larger after performing OCR?
Edit
Comment
- How to add the attachments in PDFelement?
- How to delete the underline in PDFelement Mac version?
- How to export the contents of comment?
- How to modify the author name of the Comment in PDFelement Windows version?
- Why does the Eraser tool Fail to Erase the Text?
- Why is the background of the custom stamp not transparent?
Form
Convert
Document Cloud
- Can I create template for electronic signature?
- Can I send documents for electronic signature for free?
- How long will the documents in Document Cloud be kept after the license expires?
- How many documents can I send for electronic signatures if I have purchased a license?
- How much cloud storage space for the team license user?
- How to check the cloud storage?
- How to save documents to Document Cloud?
- What is electronic signature?
More ways to get help
Account Center
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