Support & Learning
To view all product offerings, software details, and pricing, visit overview.
Troubleshooting & help
PDFelement 11
- Why should I upgrade to PDFelement 11?
- How to upgrade to PDFelement 11? Do I have to pay?
- Why did the program ask me to pay again after I updated to PDFelement 11 though I have a perpetual license?
- Why is there no discount appearing on the upgrade page though I purchased PDFelement previously?
- How to upgrade if the license I purchased is an academic or team license?
- How can I downgrade to PDFelement 10 or other older versions?
Pre-Sales
- What are the limitations of Wondershare PDFelement Pro trial version?
- How to get a student discount?
- How to remove the trial watermark of PDFelement？
- Can a PDFelement license be used across the platforms？
- How many computers can one PDFelement license be used on?
- What is a perpetual plan/license?
- What subscription plans do you have?
- When does the trial period start?
- What payment methods do you accept?
Licenses
- What are the differences between individual plan and team plan?
- How to activate PDFelement?
- How to remove the device when it exceeds the limit?
- How to release the owner's license in the team management in PDFelement?
- How to resolve the error Your device has been deactivated while signing into PDFelement?
Download and Install
Product setting
- Can I change the interface language?
- Does PDFelement support the spell-check feature during editing?
- How to change the default font type?
- How to modify the file’s properties (metadata) in PDFelement?
- How to check the version I used?
- How to set the default program to open PDF files?
- How to change Measurement Units in PDFelement?
- How to set the dark mode in PDFelement for iOS？
- How to disable the Message Center in PDFelement Windows?
- How to disable the Message Center and close the Ad in PDFelement Mac?
Open and Save file
OCR
- Does PDFelement trial version support to save the OCRed file?
- How to do if I failed to download the OCR Plugin?
- How to get better OCR quality?
- How to make the scanned PDF or image PDF be editable with PDFelement？
- What languages does OCR support in PDFelement Pro?
- Why does the file size get larger after performing OCR?
- How to fix the OCR plugin download failure with PDFelement Mac?
Edit
- Does PDFelement support to edit Arabic/Hebrew language PDFs?
- How to add the particular font in PDFelement？
- Why can't I edit my files in PDFelement?
- How to enable line mode editing in PDFelement 9 on Windows?
- How to add Header & Footer in PDFelement for Windows?
- How to add Header & Footer in PDFelement for Mac?
- How to edit text with different modes in PDFelement for Windows?
Comment
- How to add the attachments in PDFelement for Windows
- How to delete the underline in PDFelement Mac version?
- How to export the contents of comment?
- How to modify the author name of the Comment in PDFelement Windows version?
- Why does the Eraser tool Fail to Erase the Text?
- Why is the background of the custom stamp not transparent?
Form
Convert
- How to convert each pages of the PDF file as separate images?
- How to convert PDF into a single excel sheet?
- How to extract all images in PDFelement?
- What factors may affect conversion quality?
- How to convert a PDF into a single sheet or separate sheets in PDFelement Windows?
- How to convert a PDF into a single sheet or separate sheets in PDFelement Mac?
- How to hide the convert icon on the right side in PDFelement for Windows?
- How to hide the convert icon on the right side in PDFelement for Mac?
Document Cloud
- Can I create template for electronic signature?
- Can I send documents for electronic signature for free?
- How long will the documents in Document Cloud be kept after the license expires?
- How many documents can I send for electronic signatures if I have purchased a license?
- How much cloud storage space for the team license user?
- How to check the cloud storage?
- How to save documents to Document Cloud?
- What is electronic signature?
More ways to get help
Account Center
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